Refund policy

Returns: Credits will be issued for merchandise only. All returns must be made within 30 days of invoice. Returns are subject to a 25% restocking fee. All returns must have prior authorization. Customer is responsible for return shipping fees. There is a $25.00 fee for all returned checks. All sales on furniture legs, pillows, nails, and custom items are final, no returns.

At Alan Richard Textiles, we strive to provide our customers with the highest quality products and services. Due to sanitary reasons and for the health and safety of our valued customers, we have implemented a non-returnable policy for our pillows. We understand the importance of hygiene and maintaining the utmost standards in the products we offer.

Therefore, please note that all pillow purchases are considered final and non-returnable. We kindly ask our customers to carefully consider their choices before making a purchase. If you have any concerns or inquiries regarding our pillows, we encourage you to reach out to our customer service team for assistance.

Your satisfaction and trust are paramount to us, and we are dedicated to ensuring that your experience with our products exceeds your expectations. Thank you for choosing Alan Richard Textiles for your home furnishing needs.